Yokohama Bay Sheraton Hotel & Towers | Hotel in Yokohama

| 9.0 (964 Reviews) |  1 Bathroom
Nishi Hotel | Yokohama Bay Sheraton Hotel & Towers

Hotel in Nishi, Yokohama

Luxury hotel with 7 restaurants connected to a shopping center in Yokohama
7 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately jpy 4900 for adults and jpy 2450 for children self parking fee: jpy 1900 per night (in/out privileges) rollaway bed fee: jpy 10280.0 per night facilities fee: jpy 2200 per person, per day and includes use of: swimming pool; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for jpy 10280.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted
 
1-3-23 Kitasaiwai, Yokohama, 220-0004, Japan

What Our Guests say 500 + Reviews

Aug 6, 2025 04:02:36 PM
Summary: This is probably my most favorite hotel in Yokohama Vicinity. Lounge Access and amazing Kanagawa signature dishes on breakfast menu are superb, and the room that I booked had beyond everything I wanted. The fact that this hotel links to station is great that I didn't need a cab to get there. Definitely, I will book here again.
Jun 9, 2025 04:36:19 PM
Summary: Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
David J David J
Jun 5, 2025 10:24:19 AM
Summary: The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!
Wasidth Wasidth
May 27, 2025 04:28:48 AM
Summary: Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Herman Herman
May 9, 2025 10:48:08 AM
Summary: Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Brent Brent
May 7, 2025 10:00:09 AM
Summary: From check in to check out, the staff was amazing and the process was easy. The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic. The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Jennifer Jennifer
Apr 29, 2025 12:21:14 AM
Summary: Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
georgina georgina
Apr 25, 2025 01:55:51 PM
Summary: Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
shirley shirley
Apr 21, 2025 02:06:14 PM
Summary: Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Fabrice Fabrice
Apr 10, 2025 06:19:06 AM
Summary: Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Katy Katy

FAQ's

Is this Nishi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nishi hotel?

Check-in time for Nishi hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nishi hotel have a swimming pool?

Yes, this Nishi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nishi hotel?

Best-rates for the Nishi hotel starts from $233 per night with includes Toiletries, Air Conditioner, TV, Accessibility, Bedding/Linens, Child Friendly, Kitchen, Security/Safety, Business Services, Restaurant, Bar, Parking, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Hot Tub, Laundry, Pool, Guest Services, Breakfast, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Nishi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nishi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nishi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nishi hotel?

Based on the information reported by the owner or manager, the Nishi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nishi hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nishi hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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